AI Agents for Call Center Operations
Currently learning and building AI Agents, contributing to AI-powered solutions for call center workflows and operational efficiency.
Lead Scoring System
Built a production-grade lead scoring system that increased conversion rates and boosted revenue using weighted multi-factor modeling and experimentation.
Data Governance & Schema Evolution
Drove governance initiatives including schema evolution handling, data contracts, and cross-team alignment to improve ownership, transparency, and long-term scalability.
Healthcare Data Pipelines
Designed healthcare data pipelines using Airflow + dbt + PostgreSQL to support trusted reporting and scalable analytics workflows.
Data Quality & Reliability Program
Established robust data quality and reliability practices (automated checks, CI/CD quality gates, and monitoring) to ensure trusted, consistent data for stakeholders.
Retail GCP Data Platform
Built an end-to-end GCP data platform (BigQuery + Airflow + GCS) for a retail client, integrating APIs, CRM/ERP systems, and marketing platforms into centralized analytics.
Modern Data Platform Migration
Led end-to-end design and migration of modern data platforms (Airflow + dbt + Snowflake/BigQuery), including scalable DWH/data marts, better pipeline performance, and reduced data latency.